Terms of Service
Last Updated: January 1, 2026
Welcome to Elements Lawn & Landscape (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, services, communications, and any content provided through our platform, including but not limited to SMS, email, online portals, automation, and project onboarding (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue using the Services immediately.
Elements Lawn & Landscape:
Users will receive appointment confirmation and reminders for their Outdoor Living Consultation with Elements Lawn & Landscape. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].
Carriers are not liable for delayed or undelivered messages
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive [message frequency]. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our privacy policy - https://go.elementslawn.com/privacy-policy
1. Acceptance of Terms
By accessing or using the Services in any manner, including visiting our website or engaging with our communications (SMS, email, phone, forms), you agree to these Terms and all applicable laws and regulations. You represent that you are at least 18 years old.
2. Description of Services
We provide outdoor living design, consultation, project management, and related digital communication services for customers (“Clients”). Services may include lead follow-up messaging, project scheduling, automation through third-party platforms (e.g., CRM systems), and client support.
3. Client Responsibilities
As a condition of receipt of Services, Clients agree to:
Provide accurate and complete information.
Maintain up-to-date contact details.
Comply with applicable laws.
Use the Services only for lawful purposes.
Notify us immediately of unauthorized use of your account or breach of security.
4. Messaging Programs & Communications
If you opt into SMS, email, or similar messaging services:
You consent to receive periodic communications related to project status, support, updates, and marketing.
Message frequency varies and message/data rates may apply.
You can opt out at any time by replying “STOP” on SMS or following opt-out links in emails.
For help, reply “HELP” or contact us at [email protected].
5. Intellectual Property
All content, graphics, logos, and software made available through our Services are the property of Elements Lawn & Landscape or our licensors. You may not use, copy, reproduce, republish, or distribute any content without express written permission.
6. Consent & Compliance
You agree that:
We can use third-party platforms (e.g., GoHighLevel) to deliver Services.
You are responsible for compliance with applicable communications laws (TCPA, CAN-SPAM, GDPR where applicable).
We are not liable for actions outside our control, including third-party processing delays or carrier issues.
7. Fees & Payments
Services may be subject to fees, which will be agreed upon prior to commencement. Non-payment may result in suspension or termination of Services. All fees are non-refundable, unless otherwise stated in a separate contract.
8. Termination
We may suspend or terminate your access to all or part of the Services at any time, without notice, for any reason. Upon termination, you remain responsible for any outstanding fees.
9. Disclaimers
Our Services are provided “as-is” and “as available” without any warranties. We do not guarantee uninterrupted access to the Services or error-free operation.
10. Limitation of Liability
To the fullest extent permitted by law, Elements Lawn & Landscape and its affiliates are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
11. Indemnification
You agree to indemnify and hold harmless Elements Lawn & Landscape, its officers, employees, and agents from any claims, losses, liabilities, costs, and expenses arising out of your use of the Services or violation of these Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of TX, US, without regard to conflict of laws principles.
13. Changes to Terms
We may modify these Terms at any time. Updated Terms will be posted on our website with a revised “Last Updated” date. Your continued use of our Services after such changes constitutes acceptance of the revised Terms.
14. Contact Us
If you have questions about these Terms, contact us at:
Email: [email protected]
Phone: (512) 750-9000
Address: 11849 Rim Rock Trail, Austin TX 78737